USQ FAQ – Index
USB and the Torridon Interface Kit
Troubleshooting with the Torridon Interface Kit
USB compatibility with Quarch tools includes:
- Direct USB communication to a wide range of modules with native USB support
- Our USB to Serial converter which allows Torridon breaker modules to be controlled via a virtual COM port
USB Drivers
Download our Quarch USB drivers:
For all standard Torridon products. This driver is required for TestMonkey, Torridon Updater and Torridon Terminal.
Torridon USB drivers are available for most operating systems:
A legacy driver if you’re having trouble installing recent versions
A Chinese language compatible driver
Get the FTDI USB-Serial driver for the QTL1260 Interface Kit. Other versions of the FTDI VCOM driver can be downloaded from the FTDI website.
Using USB or USB-Serial with the QTL1260 Interface Kit
USB
- Mode button ‘OUT’
- Connect USB cable
Note: NOT supported by all modules.
Requires Quarch or libUSB driver
USB-SERIAL
- Mode button ‘IN’
- Connect USB cable
Creates a virtual COM port. Ideal for PCs that do not have native serial ports.
Requires the FTDI USB Driver
NOTE:
Only ONE connection mode can be in active use at a time
Connecting via USB will cause the Serial port to be disabled
With the mode button IN, serial and standard USB will not work
Read more in our Interface Kit Quickstart Guide
Troubleshooting USB with QTL1260 Interface Kit
Module does not communicate:
1) Check power supply is connected and power LED is green
2) Check Pin 1 marks are aligned
3) Check Serial/USB cable is connected
4) Check the MODE Button is set correctly
USB does not work:
1) Check the MODE Button is set correctly
2) Not all modules support direct USB control. ‘Lite’ modules will never show up in the USB tab of TestMonkey/Torridon Terminal, they are Serial only
3) In USB-Serial modue (Button pushed in), a virtual COM port is created on the PC. If this mode, you must connect using a Serial connection, NOT a USB connection.
Linux Permissions
Linux systems require administrative rights to run python scripts for modules connected via USB. You can do that by running your script as root (sudo command) or changing the default USB permissions. This is done by creating a text file called Quarch-permissions-usb.rules
For ubuntu systems, you need to enter into that file:
SUBSYSTEM == “usb”, ATTRS{idVendor}==”16d0”, MODE=”0666”
SUBSYSTEM == “usb_device”, ATTRS{idVendor}==”16d0”, MODE=”0666”
For Centos systems, you need:
SUBSYSTEM == “usb”, ATTRS{idVendor}==”16d0”, GROUP=”users”, MODE=”0666”
SUBSYSTEM == “usb_device”, ATTRS{idVendor}==”16d0”, GROUP=”users”, MODE=”0666”
This file needs to be placed in /etc/udev/rules.d
Finally, the system either needs to be restarted or run the commands:
sudo udevadm control –reload
sudo udevadm trigger
Then reconnect the USB device.
