We’re here to help
Working with us means access to first-rate customer support directly from our engineers, and a great product warranty.
There are a number of ways you can get the support you need: Contact us directly, or browse the extensive range of valuable support materials on our website.
Download a wide range of documentation, free applications and drivers to help you make the best possible use of your Quarch tools.
Looking for technical tips and fixes? Need to know something? You might find the answer here: We have tips specific to certain topics (like Java or USB), and general FAQs.
Supporting our customers is a top priority for us. You can call or email us during UK office hours and we are often available outside of these times – use our contact details below.
Our international partners are well trained in the use of our products and can deal with many basic technical queries from within your time zone, if you prefer – use our regional partners’ contact details.
For Return Merchandise Authorizations (RMAs), bug reports and general assistance, you can email:
For evaluation equipment requests and sales enquiries, you can email:
You can also call our UK office direct on:
+44 1343 508 140