Get help here

We've made sure there are a number of ways you can get the support you need. Contact us directly, or browse the extensive range of valuable support materials accessible from our website. You can also register your Quarch product(s) online to confirm your international warranty and ensure you’re kept informed about important firmware updates.

Access support direct from this site

Support forum

Find discussion topics, support information and testing ideas. Browse existing topics or login to your user account to ask for information and advice.

Browse topics


Download a wide range of documentation, free applications and drivers to help you make the best possible use of your Quarch tools.

Access downloads

Technical updates

Make sure you have the latest news about new features, tools, application notes and software updates.

Keep updated

Contact us

Supporting our customers is a top priority. Get going quickly and easily, with help direct from our engineers:

  • You can call or email us during UK office hours and we are often available outside of these times – use our contact details below.
  • Our international partners are well trained in the use of our products and can deal with many basic technical queries from within your time zone, if you prefer – use our regional partners’ contact details.


For Return Merchandise Authorizations (RMAs), bug reports and general assistance, you can email:

For evaluation equipment requests and sales enquiries, you can email:

You can also call our UK office direct on:

+44 1343 508 140